Use of Phone and Mail Systems

Ideal telephones are intended for business calls. You are not permitted to make long-distance or toll calls from our phones. If you make personal calls on Ideal business phones, we may require that you pay us for any charges.

You may not use Ideal postage or metering for your personal mail. The postage is intended only for official business-related mail.

Our telephone communications are an important reflection of our image to customers and the community. Always use proper telephone etiquette. The following are some examples of good telephone etiquette: use the approved greeting, speak courteously and professionally, repeat information back to the caller, and only hang up after the caller hangs up.

Policy No.  504  Issued  8/2/2005